A few weeks back I was at a Family Business, a sporting goods shop, their core business is firearms. This small business is a focused on customer satisfaction. They have a series of key questions for buyers, first time buyers: What is the intended use? Set a budget New or Used Size/type Caliber How does [Continue Reading]
Top Ideas for Coaching the Owner
Family Business, privately held firms face many challenges. Coaching the Owner is often needed to keep focus, to understand the enemy named average and the virus called status quo. “I have difficulty sometimes talking to people who don’t race sailboats. When I was a teenager, I crewed Larchmont to Nassau on a 58-foot sloop [Continue Reading]