Internal issues versus External issues, often when an automotive OEM called the Family Owned business it was not good news, a quality issue. Most times they required an 8D. Eight Disciplines of Problem Solving (8D) is a method used to approach and to resolve problems, typically employed by quality engineers or other professionals. Its purpose [Continue Reading]
Water, Wind And The Cloud
“Time is but the stream I go a-fishing in. I drink at it; but while I drink, I see the sandy bottom and detect how shallow it is. Its thin current slides away, but eternity remains. I would drink deeper; fish fill the sky, whose bottom is pebbly with stars. I cannot count one. [Continue Reading]
Continuous Improvement Is An Evolution
. Continuous Improvement is most successful through incremental, continual steps rather than giant leaps; it’s an evolution. Louis L’Amour has been called American’s storyteller. Louis L’Amour is to westerns what Stephen King is to horror and Danielle Steel is to romance novels. One of the most prolific and popular authors in the world, L’Amour began [Continue Reading]
Change Management – ‘Treat Teams Like A Garden’
Change Management from a personal experience. Years ago I visited the corporate office of a German firm. They were a supplier to my business and were causing us all kinds of issues. Quality issues, shipping discrepancies were beginning to affect our customers. I arrived to meet with the Quality Manager near lunch time, Herr Kruger [Continue Reading]