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You are here: Home / Archives for management

3 Thoughts on Object Permanence in your Family Business Culture

April 11, 2015 By HRB Family Business Consulting Leave a Comment

  Standards in the Family Business Jean Piaget was a Swiss developmental psychologist and philosopher known for his epistemological studies with children. His theory of cognitive development and epistemological view are together called “genetic epistemology”. One of Piaget’s theories discusses objective permanence. Object permanence is the understanding that objects continue to exist even when they cannot be observed [Continue Reading]

Filed Under: Continuous Improvement Tagged With: business culture, continuous improvement process, family business, management, Object Permanence

“You’ll Miss 100% of the shots you don’t take”

August 3, 2012 By HRB Family Business Consulting 3 Comments

Don’t Miss the Opportunity “You’ll Miss 100% of the shots you don’t take” Family Businesses, the successful ones, recognize that their longevity depends on keeping customers, employees and shareholders happy. Recently a family business President commented on the challenges and the opportunities that have been presented to him. He expressed his personal drive, focus and [Continue Reading]

Filed Under: Family Business Opportunity Tagged With: advice family, business, business leadership opportunity, business president, business small business, carpe diem, family, family business, keeping customers, leadership opportunity, management, Seize the Day, small business, small business leadership, succession planning

Organizational Structure: “The more things change, the more they stay the same”

July 23, 2012 By HRB Family Business Consulting Leave a Comment

The more things change, the more they stay the same — plus ça change, plus c’est la même chose. Organizational Structure At the turn of the century in three different parts of the world three different men published treaties on business, organizational structure and organizational theory. Many of their ideas are still used today. The [Continue Reading]

Filed Under: Organizational Development Tagged With: behavioural sciences, business, coordinate teams, efficient organization, fayol, fayolism, frederick winslow taylor, henri fayol, management, management science, organization, organization theory, organizational structure, organizational studies, organizing, planning, principles of organization, structure, team

Overcoming the Commonplace By Reaching for the Stars

July 9, 2012 By HRB Family Business Consulting 1 Comment

“I just want what we all want: a comfortable couch, a nice beverage, a weekend of no distractions and a book that will stop time, lift me out of my quotidian existence and alter my thinking forever.” Quotidian, means commonplace, done daily or recurring daily. Often we need to remind ourselves, it’s our job to [Continue Reading]

Filed Under: Family Owned Business Tagged With: business, business consulting, dmaic, dna, general electric, management, motorola, process management, quality, science, six sigma, six sigma dmaic, small business consulting, success in business, the quotidian, your business

The Shareholder Value Myth And The Importance Of The Stakeholders

July 2, 2012 By HRB Family Business Consulting Leave a Comment

Shareholders vs. Stakeholders Lynn Stout’s book, The Shareholder Value Myth: How Putting Shareholders First Harms Investors, Corporations, and the Public was a subject this week in Jack Welch’s blog, Tom Peters’tweets and an article in the Harvard Law School Forum on Corporate Governance and Social Reform.” “Shareholder-value thinking dominates the business world today. Professors, policymakers, [Continue Reading]

Filed Under: Governance Practices Tagged With: board of directors, business consulting, business smart, business world, corporate governance, lynn stout, management, maximizing shareholder wealth, shareholder, shareholder value, shareholder wealth, shareholders, small business consulting, stakeholder, stakeholders

Great Companies, Family Businesses, Don’t Start With A Plan! Really?

May 29, 2012 By HRB Family Business Consulting Leave a Comment

  Planning, Passion and Purpose in Great Companies Many Colleges and Universities have a center for small business, some have programs for family businesses and a few even offer degrees in Family Business Management. Many if not all offer classes on business plans, strategic plans, tactical plans, short term plan, 5 year plan and some [Continue Reading]

Filed Under: Business Planning Tagged With: business, business plan, business plans, civil war, entrepreneurship, family business, management, marketing, memorial day, passion, planning, purpose, small business consulting, spreadsheet, strategic business plans, strategic planning, tactical planning

It’s About Direction, Not Perfection

April 23, 2012 By HRB Family Business Consulting 1 Comment

  No effort is insignificant. By merely making a choice and pursuing an action, you can have an impact. Sure you might fail (at first), you might not be heard (at first), but you, your company, your world, your universe will be different because you took action. You moved forward on a new idea, workflow, [Continue Reading]

Filed Under: Continuous Improvement Tagged With: business process management, continuous improvement, continuous improvement process, edwards deming, family business consulting, improvements, information technology management, ishikawa diagram, kaizen, kaoru ishikawa, management, management process, process management, processes, product management, quality management

The Choreography of Sales Service – Should You Underpromise And Overdeliver?

April 9, 2012 By HRB Family Business Consulting Leave a Comment

Customer Service graphic

. “We provide solutions.” Sound familiar, this is what our business is based on; what many business are based on, we all provide services. Today, the service sector’s share of the U.S. economy has risen to roughly 80 percent. Being a service business is complex, complicated and it’s on a continuum; customer’s expectations increase with [Continue Reading]

Filed Under: Continuous Improvement, Family Owned Business, Process Management Tagged With: advanced product quality planning, bill hybels, business, continuous improvement, Customer Service, family business consulting, hrb, ken blanchard, low cost airlines, management, marketing, patrick lencioni, service, service businesses, services sector, southwest airlines, united airlines, willow creek community church

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Welcome to HRB & Associates!

HRB & Associates is a strategic consulting firm focusing on Family Owned, Privately Held, Small to Mid-cap firms. Our clients come to us for a variety of reasons:
• They are frustrated with their Teams ability to produce year over year profitability.
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We start with an assessment, metrics and performance. We believe that strategic planning, succession planning and Human Resource Management are results of understanding where we are, where we want to go and a metric driven approach to getting there.
 
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