Turning and turning in the widening gyre The falcon cannot hear the falconer; Things fall apart; the centre cannot hold Irish poet William Butler Yeats composed and published The Second Coming in 1919. Some think the poem speaks of loose cannons, falcons that don’t listen. Some think the writer was speaking of revolution and the [Continue Reading]
“Happiness depends upon Ourselves”
Value has many meanings in Webster’s. It can be the monetary worth, fair exchange, numerical quantity or the length of a note. My old friend Chris from New Jersey often said, “Price is what ya pay, value is what ya get!” In business and in life one of our goals must be the creation of [Continue Reading]
Customer Service
Customer Service — Loyalty needs to be earned constantly; it can evaporate with one bad experience. “9 out 10 “loyal” customers will leave after one problem” A recent survey showed the following 89 percent of customers will say they are loyal, but only 29 percent of those customers then add that they would remain loyal [Continue Reading]