A few friends, all professors in the business departments of some pretty impressive universities, were discussing a last lecture for every class. In September 18, 2007 Randy Pausch gave a now famous presentation at Carnegie Mellon, subtitled “achieving your childhood dreams”. Watch a video for more … Pausch in his battle with cancer offered some [Continue Reading]
Deliver Consistent Customer Satisfaction To Win With Every Delivery!
“My goal, our goal is to deliver every time. We ask ourselves everyday are we learning are we becoming more consistent.”
Innovation, Recognition all come from the Culture
. “When I worked for you, I thought I was Superman.” I have occasionally reflected on why that was. Not sure I know all the answers, but the things I do know are that the environment were real, the energy was high, and the crap was low.” A friend shared that he had actually received [Continue Reading]
Owners, Employees, Customers and Company Culture
. Why are you in business? Does your company culture reflect the owner’s values, inspire employees and satisfy customers’ needs? During a recent discussion about the new iPhone 5, a friend asked our group, ‘why Apple is in business’? A business is an activity that provides goods or services to consumers for the purpose of [Continue Reading]
‘A chance to work hard at work worth doing’
. “Far and away the best prize that life has to offer is the chance to work hard at work worth doing.” This quote is from our 26th President, he was the youngest of our Presidents and one of three to win the Nobel Peace Prize. Hard work at work worth doing; it is an [Continue Reading]
Is Family Business a Marathon or Sisyphus
. It’s August. It’s time for the Crim. The Crim Festival of Races is an annual road running event over 10 miles which has been held in August in Flint, Michigan since 1977. It draws runners from around the world from countries such as Kenya, Russia, and Ukraine. The race attracts approximately 50,000 people each [Continue Reading]
Family Business Generational In-Flux
Generations in the West are different than in the East. Are you familiar with these generations, Baby Boomers, Generation X, Generation Y also known as Millennials? Are they in our Family Business? Historically we had at the most 3 generations in the workplace. Businesses soon may have as many as five generations in the workplace. [Continue Reading]
Growth, are we ready for our ‘day in the sun’?
. “Conformity is the jailer of freedom and the enemy of growth.” — John F. Kennedy Growth is part of our strategy; a recent study presented the following ideas. “Companies seem to recognize that sticking with the core businesses alone will not get them to their growth objectives. They expected only 45% of their growth [Continue Reading]