This week we encountered a number of situations that drove me back to metrics. In business we should spend some time measuring, we should measure sales, profits, growth rates, ROI (return on investment) and rate of growth. An issue with many of these metrics is that they report history rather than being a tool to [Continue Reading]
The Need For Operations Management For Professional, Medical Practices In Transition
A quick review of this week’s offerings displayed medical practices for sale from Michigan to California and Maine to Washington. A study by the Health care Association of New York State listed a number of concerns: • The average age of practicing physicians in New York State is 52, and 16% are over the age [Continue Reading]
Teams That Know The Score Can Make Adjustments; Continuous Improvement
On October 25, 1925 Grantland Rice wrote, Outlined against a blue-gray October sky The Four Horsemen rode again. In dramatic lore they are known as famine, pestilence, destruction and death. These are only aliases. Their real names are: Stuhldreher, Miller, Crowley and Layden. They formed the crest of the South Bend cyclone before which another [Continue Reading]
Larry Page – Leadership Lessons from Google’s Co-founder
Larry Page is a local guy born in East Lansing. He is the son of two MSU professors. Page attended the University of Michigan and Stanford. Google was born as his Ph.D. dissertation, originally called ‘BackRub’. Do you think Larry Page manages Google like a Family Business? In a recent Fast Company feature it shares [Continue Reading]
New Years – let’s leave that there!
Two employees were in the break room, one was chatting non stop about her old boss’s habits, behavior and all the things the employee disliked. The other employee listened and listened then finally suggested, “Why don’t you leave that old boss at the old job?” When moving my wife’s mother and aunt to Michigan a [Continue Reading]
Seek and accept responsibility
In May of 2008, the leaders sat together and discussed what the “drivers were for our business” These leaders used a tool provided by the Global Supply Chain Forum at Ohio State University, yes The Ohio State. The drivers are: • Growth, Profitability and Stability • Customer Service Enhancements • Asset and Cost Efficiencies • [Continue Reading]