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You are here: Home / Archives for metrics

Privileges And Responsibilities

August 8, 2011 By mco 1 Comment

This week we encountered a number of situations that drove me back to metrics. In business we should spend some time measuring, we should measure sales, profits, growth rates, ROI (return on investment) and rate of growth. An issue with many of these metrics is that they report history rather than being a tool to [Continue Reading]

Filed Under: Accountability, Leadership Tagged With: metrics, Privilege, Responsibility

The Need For Operations Management For Professional, Medical Practices In Transition

June 8, 2011 By mco Leave a Comment

A quick review of this week’s offerings displayed medical practices for sale from Michigan to California and Maine to Washington. A study by the Health care Association of New York State listed a number of concerns: • The average age of practicing physicians in New York State is 52, and 16% are over the age [Continue Reading]

Filed Under: Medical Partnerships, Professional Partnerships Tagged With: medical practice, metrics, operations management, planning, professional practice

Teams That Know The Score Can Make Adjustments; Continuous Improvement

May 18, 2011 By mco 1 Comment

four_horsemen_Notre_Dame and continuous improvement in business

On October 25, 1925 Grantland Rice wrote, Outlined against a blue-gray October sky The Four Horsemen rode again. In dramatic lore they are known as famine, pestilence, destruction and death. These are only aliases. Their real names are: Stuhldreher, Miller, Crowley and Layden. They formed the crest of the South Bend cyclone before which another [Continue Reading]

Filed Under: Continuous Improvement Tagged With: continuous improvement, metrics, performance planning

Larry Page – Leadership Lessons from Google’s Co-founder

April 10, 2011 By mco Leave a Comment

Larry Page is a local guy born in East Lansing. He is the son of two MSU professors. Page attended the University of Michigan and Stanford. Google was born as his Ph.D. dissertation, originally called ‘BackRub’. Do you think Larry Page manages Google like a Family Business? In a recent Fast Company feature it shares [Continue Reading]

Filed Under: Family Owned Business, Leadership Tagged With: family business, Google, media, metrics

New Years – let’s leave that there!

January 12, 2011 By mco Leave a Comment

Two employees were in the break room, one was chatting non stop about her old boss’s habits, behavior and all the things the employee disliked. The other employee listened and listened then finally suggested, “Why don’t you leave that old boss at the old job?” When moving my wife’s mother and aunt to Michigan a [Continue Reading]

Filed Under: Family Owned Business, Ideas, Leadership Tagged With: continuous improvement, metrics, mission

Seek and accept responsibility

November 14, 2010 By mco Leave a Comment

In May of 2008, the leaders sat together and discussed what the “drivers were for our business” These leaders used a tool provided by the Global Supply Chain Forum at Ohio State University, yes The Ohio State. The drivers are: • Growth, Profitability and Stability • Customer Service Enhancements • Asset and Cost Efficiencies • [Continue Reading]

Filed Under: Leadership Tagged With: behavior theory, business culture, KOI, metrics

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