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You are here: Home / Archives for process management

Family Business and Chaos Theory

September 2, 2014 By HRB Family Business Consulting 1 Comment

Chaos Theory ... if we look closely enough at the randomness around us that patterns will start to emerge

  Family Business and Chaos Theory. Our Team continued to work at the family’s manufacturing plant. Improvement is difficult without stability. Do you know anything about the chaos theory? It has to do with fractal mathematics. A fractal is a natural phenomenon or a mathematical set that exhibits a repeating pattern that displays at every [Continue Reading]

Filed Under: Family Owned Business, Process Management Tagged With: business consulting, Chaos Theory, Eliyahu M. Goldratt, family business, Patterns, process management, Process Stability, Process Variation, The Goal

How to Properly Manage Succession Planning in Small Business and Family Business

November 4, 2013 By HRB Family Business Consulting Leave a Comment

One of the skills founders need to learn is the release, the ability to let go. There is no Super Bowl, no World Series, and no Green Jacket. Will you know when it's time?

  “Call Me Irish but I don’t believe in Cooler Heads Prevailing” The stereotypical temper of the Irish and those of Irish descent is most often somewhat unexpected, extremely passionate, and very short-lived. In Family Business sometimes cooler heads don’t prevail. Main conflicts in Family Business include control, succession planning, performance and compensation issues. William [Continue Reading]

Filed Under: Succession Planning Tagged With: business process management, Entrepreneur, family, family business, human resource management, process management, successful family business, succession planning, W. B. Yeats, William Butler Yeats, Yeats

Driftwood, Spalding and FMEAs

August 13, 2012 By HRB Family Business Consulting Leave a Comment

Design For Manufacturing . Otis T. Driftwood and Captain Jeffrey Spalding were working on a new design. It was late, shirt sleeved and tired, the subject turned to this design and what might go wrong. Otis and the Captain developed an experiment that product designers use to identify possible design failures, what the effects of [Continue Reading]

Filed Under: Continuous Improvement, Innovation, Process Management Tagged With: business consulting, competition designs, design, design for manufacture, family business consulting, finance, FMEA, internal rate of return, IRR, jeffrey spalding, manufacturing, manufacturing process management, mathematical finance, PFMEA and DFMEA, process management, saving money, systems engineering, systems engineering process

Overcoming the Commonplace By Reaching for the Stars

July 9, 2012 By HRB Family Business Consulting 1 Comment

“I just want what we all want: a comfortable couch, a nice beverage, a weekend of no distractions and a book that will stop time, lift me out of my quotidian existence and alter my thinking forever.” Quotidian, means commonplace, done daily or recurring daily. Often we need to remind ourselves, it’s our job to [Continue Reading]

Filed Under: Family Owned Business Tagged With: business, business consulting, dmaic, dna, general electric, management, motorola, process management, quality, science, six sigma, six sigma dmaic, small business consulting, success in business, the quotidian, your business

It’s About Direction, Not Perfection

April 23, 2012 By HRB Family Business Consulting 1 Comment

  No effort is insignificant. By merely making a choice and pursuing an action, you can have an impact. Sure you might fail (at first), you might not be heard (at first), but you, your company, your world, your universe will be different because you took action. You moved forward on a new idea, workflow, [Continue Reading]

Filed Under: Continuous Improvement Tagged With: business process management, continuous improvement, continuous improvement process, edwards deming, family business consulting, improvements, information technology management, ishikawa diagram, kaizen, kaoru ishikawa, management, management process, process management, processes, product management, quality management

Customer Service. Customer Service? Customer Service!!!

February 13, 2012 By HRB Family Business Consulting Leave a Comment

There has never been a more important time to be good at the basics! Customer service, service service. The Economy is improving, volumes are up. Our organizations are lean and we must follow the process. Nothing is more important to the long-term health of our business than the trust of our customers, all our customers [Continue Reading]

Filed Under: Customer Service Tagged With: business, continuous improvement, customer centric, Customer Service, customers, family business consulting, management, process management, sales, sales managers, service service, trust

Hoshin Kanri And Business Process Management (BPM)

February 1, 2012 By HRB Family Business Consulting Leave a Comment

 . Hoshin Kanri is an Eastern phrase. Toyota uses it and translates it as the “point of a compass, the shiny needle that points true North or The Direction.” Key Operating Indicators that are linked and shared are past of a Hoshin System. Everyone in an organization understands that these metrics point the direction we [Continue Reading]

Filed Under: Continuous Improvement, Process Management Tagged With: anticipatory thinking, bpm, Business process, business process management, business process management bpm, family business consulting, hoshin, hoshin kanri, hoshin planning, leadership, management, process management, processes, strategic management, team sport

Process Management Key To Capturing Market Share, Leveraging Changes In Market Conditions

January 23, 2012 By HRB Family Business Consulting Leave a Comment

Can better business process management practices improve your position by making it easier be first-to-market product change/innovation, service or delivery method? Family Businesses surveyed by a major accounting firm shared some interesting observations. One of their observation showed how family firms viewed the demand for their products over the past twelve months, 44% felt the [Continue Reading]

Filed Under: Continuous Improvement, Family Owned Business, Process Management Tagged With: business process management, change marketing, changing, family business, family business consulting, hrb, market share, marketing, marketing change, pizza, process management, processes

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